Resume

 

EDUCATION
University of Washington College of Education, Master of Education
Educational Communication and Technology, Curriculum and Instruction
Graduated March 22, 2013
Advisor: Dr. Stephen Kerr

University of Washington, Bachelor of Arts
English: Creative Writing, Cum Laude, with Honors
Creative Writing Seminar in Rome, Italy, Summer 2001
Graduated June 15, 2002

University of Washington Technology Leadership Development Program, 2016
Versatile Project Management Certificate Course, 2009
Certified Yoga Instructor since February 5, 2006
Private Pilot since September 29, 1997
Certified SCUBA Diver since August 1997

HONORS AND AWARDS

Graduate:
Bill Winn Memorial Scholarship, 2009, 2010

Undergraduate:
University of Washington, Dean’s List 1998–2002
University of Washington Merit Scholarship, 1998–2002
David Allen Robertson Scholarship, 2001
Phi Beta Kappa Member

GRADUATE COURSEWORK

EDC&I 510 History of Educational Technology, Stephen Kerr
EDC&I 505 Online and Distance Education, Stephen Kerr
CSE 590C Change Seminar: Technology for Developing Regions, Yaw Yeboah Anokwa
EDPSY 501 Human Learning Practicum, John Bransford
HUM 597 Cultural Research and Digital Collections, Jentry Sayers, Sasha Welland
ENGL 584 Advanced Fiction Workshop, Shawn Wong
EDC&I 536 The Pedagogy of Writing Instruction, Heather Hebard
EDC&I 505R International Topics in Education, Tom Halverson
EDC&I 506 Literacy Research Methods, Sheila Valencia
EDPSY 490 Educational Statistics, Elizabeth Sanders
EDPSY 521 The Psychology of Writing, Deborah McCutchen
EDC&I 505A Learning on Your Own Time, Shirley Brice Heath
EDPSY 471 Educational Neuropsychology, Virginia Berninger
EDPSY 577 Neuropsychology of Learning, Virginia Berninger

ACADEMIC AND PROFESSIONAL INTERESTS

Education
Curricula, learning materials and program development; technology and education; international education; writing instruction; instructional design; community technology centers; youth-based arts organizations; creativity

Communications
Public relations, marketing, journalistic & technical writing; fiction & poetry
Developmental, content & copy editing; publications management
Graphic design & photography

RELEVANT SOFTWARE SKILLS

I am fluent with the full range of Microsoft Office, Google Drive, MacOS and Adobe Creative Suite applications; elearning and multimedia production software such as Articulate Storyline, Camtasia, InDesign, Illustrator, Photoshop, Audition, Premiere Pro, Final Cut Pro; project management software; learning and content management systems such as Moodle, WordPress, Drupal and Joomla; HTML; SPSS; university systems such as SAGE, SDB, EARS, DARS, MyPlan, Time Schedule and Curriculum Management

RELEVANT WORK EXPERIENCE

Learning & Instructional Designer (Program Operations Specialist) 
University of Washington, Office of Research Information Services
November 2015-Present

Developing comprehensive training strategy to improve Office of Research product adoption and ease-of-use through exceptional learning experiences for researchers and research teams across all three UW campuses and affiliated institutions.
Leading, designing and delivering elearning and instructor-led training on Office of Research software products for UW researchers and research administrators.

Rapid implementation of new learning management system (LMS) to enable elearning delivery, learning analytics and data connections to consuming services. Responsibilities included business analysis and requirements gathering from stakeholders across Office of Research units; project planning; cost estimating; project management and work break-down; development of SLA and governance; training and job aids for content authors; development of ongoing customer support process; fit-gap analysis and roadmap planning.

Conducting pilot of the Bridge LMS, including research, analysis, authoring content, a/b testing and evaluation.
Supporting improved training delivery by ORIS and partner units through system administration, learning data management, knowledge sharing and collaboration.

Learning & Communications Manager (Program Operations Specialist)
University of Washington, Office of the Registrar, Enrollment Management
April 2014-November 2015

Designing, developing and delivering multimedia and in-person training on UW Student Information Systems, tools, processes and policies to audiences of staff, faculty and students on all three UW campuses. Partnering with organizations across campus, including UW-IT, Undergraduate Academic Advising, First-Year Programs and others, to develop and execute training and support change management.

Creating training and communications plans and strategy to meet Enrollment Management and partner team objectives for staff, student and faculty learning and technology adoption from initial needs assessment through planning, development, delivery, evaluation and post-training analysis.

Hiring and supervising two elearning and graphic design student assistants.
Leading an Enrollment Management strategic team on branding and the Husky Experience and working collaboratively to improve consistency, professionalism and the student experience across Enrollment Management. Successfully securing and managing a $9,000 grant for branding and communications.
Managing multiple simultaneous projects and deadlines. Improving processes, including formalizing and streamlining significant cross-departmental partnerships and finding creative solutions to increase productivity and effectiveness.

Instructional design for multimedia elearning products including screencast videos; interactive software simulations; simulcast in-person training; printable and web-based job aids and website redesign. Development and delivery of in-person workshops, panel discussions and computer-lab based training, including train-the-trainer approaches.

Communications & Design Specialist (Public Information Specialist)
University of Washington, Facilities Services
August 2011–March 2014
Information Specialist II
July 2008–August 2011

Producing and managing all aspects of the monthly staff newsletter with a distribution of approximately 1,000, and the 80+ page biennial sustainability report Facilities Services: Focus on Environmental Sustainability. Responsibilities included project management, research, interviewing, writing, photography, graphic design, layout, photo and text editing, print prep, pricing and budgeting, coordinating with printers, distribution and promotion in print and online formats, responding to feedback, and managing article reprints

Writing, editing and design for a variety of print and online materials, including reports, policies, brochures, signage, photo displays, presentations, training materials, videos, website content, articles, and correspondence
Creating interior design elements, including original photography, artwork, branding and signage
Contributing to design standards, style guides and comprehensive branding/graphic identity strategies for Facilities Services, including print and electronic media, signage and displays
Documenting and promoting Facilities Services’ Lean and other process improvement projects, sustainability initiatives, and Facilities Services’ Balanced Scorecard management approach
Contributing to metrics design and data gathering for the Facilities Services Training Center and serving as an advisor to the Facilities Services Training Center as a member of the Training Advisory Group

Freelance Writer & Editor Apex Learning
July 2004–December 2008

Planning, researching, writing and editing curriculum for educational software products, specifically online English for grades 9–12 designed for a variety of student ability levels, from high school students reading at a third-grade level through advanced placement students
Contributing to course scope, sequence and functionality
Editing and proofreading layout and design, multimedia assets and HTML
Managing and training proofreaders and HTML coders
Creating content templates, models and training materials
Creating a new style guide
Project planning

Web Editor ParentMap Newsmagazine
April 2007–January 2008

Working with the web team to launch ParentMap’s new website, trafficked by 15,000 visitors per month, and two weekly enewsletters sent to 7,000 readers
Creating and implementing unique voice, editorial plan and production schedules for website and enewsletters
Managing all aspects of web content production and other web-related editorial projects, including posting all content for monthly print editions of ParentMap (readership of 148,000)
Researching, writing, editing, fact checking, proofreading and HTML coding articles, enewsletters and other web materials
Updating ParentMap.com homepage and Editor’s Picks section with new content and breaking news
Contributing to site design, organization, usability and plans for growth
Initiating and coordinating projects to increase quality and timeliness of website content
Hiring, training and managing Web Production Assistant
Working with Photoshop, Homesite, Mambo and other web production tools

Marketing Editor Seattle Art Museum
May 2005–March 2007

Coordinating and editing quarterly 52-page publication with circulation of 70,000 from initial planning through mailing and delivery
Developmental editing, content editing, copy editing, proofreading and occasional copy writing for posters, brochures, invitations, advertisements, direct mailings, indoor and outdoor signage, banners, kiosks, window text, maps and educational documents
Content editing, copy editing, HTML editing and proofreading for website copy, two monthly enewsletters, evites, events calendar database
Creating and updating SAM style guides
Leading interdepartmental planning meetings
Hiring and overseeing contract editors

Technical Writer Volt, on Assignment at Microsoft
March 2005–May 2005

Writing and editing knowledge base and instructional articles to support international call center agents
Contributing portal functionality ideas and assisting with implementation
Communicating regularly with subject matter experts and writers
Working with Microsoft Style for Technical Publications (MSTP) and Global English Standards
Working with Project Studio and in-house content management tools

Content Writer Sakson & Taylor, on Assignment at Microsoft
July 2002–July 2003

Writing descriptions for the MSN Search Engine
Reviewing websites
Creating keyword packages for clients
Indexing and working with word query databases
Creating documentation, including 50-page training manual

Research Assistant University of Washington
March 2003–June 2003

Conducting library research for “The Modern Girl Around the World” project and Professor Lynn Thomas’ work on pre-marital pregnancy and paternity law in Southern Africa
Creating an annotated bibliography of novels for “The Modern Girl Around the World”

Editorial Assistant workz.com
June 2000–December 2000

Writing articles and website reviews
Content and copy editing, rewriting, fact checking
Finding and managing writers
Working with a new content management system

Intern Signs: Journal of Women and Society
March 2000–June 2000

Assisting with planning and publishing an academic journal
Writing author/artist bios
Research, proofreading and editing

Book Reviewer New Age Publishing and Retailing Alliance
September 1998–June 1999

Reading and analyzing books and galleys
Writing book reviews for publication in The NAPRA Review

RELEVANT VOLUNTEER EXPERIENCE

Education Lead One Laptop Per Child Corps
March 2009–March 2013

Wrote a successful grant application for $10,000 and 100 XO laptops from OLPC and worked with the East African Center for Women and Children to deploy the laptops at the Vutakaka Junior School in Takaungu, Kenya. This included: research, budgeting and project planning
Project management, training and managing interns remotely and on site
Curriculum development, software and digital resource selection
Classroom teaching of students from grades four and five
Conducting a teacher-training workshop and one-on-one teacher coaching
Compiling, writing, editing, printing and assembling comprehensive teacher manual Assessment development and analysis, interviewing, photo, audio and video documentation, data gathering, IRB application
Technology trouble-shooting of laptops, server and network in the field and remotely
Outreach at local fundraising events
This project constitutes my master’s thesis project. I successfully submitted the results of the program
evaluation and related analysis as my thesis in March 2013, titled “One Laptop Per Child in Rural
Kenya: Student Perceptions about Computers, School and Self-Efficacy after One Year with XO
Laptops and Constructionist Learning.”

Teacher, Temporary Center Director East African Center, Vutakaka Center, Takaungu, Kenya
February 2004–May 2004

Working with the Bridges to Understanding program to teach 13–18-year-old students to use digital cameras, computers, and the Internet to communicate with other students worldwide
Computer and Internet skills curriculum development
Hardware and software installation and troubleshooting
Assisting with the establishment of an Internet café
Teaching sewing skills and developing new projects for a women’s poverty eradication project
After-school math tutoring
Serving as temporary center director, overseeing all aspects of running the Vutakaka Center and managing the center’s employees

Founder, Organizer Seattle Alliance for Media Education
September 2002–2007

Media literacy education, development of educational materials, outreach, event planning, conference attendance, networking, and technology infrastructure access and media democracy policy advocacy

Founder, Assistant Coach Orcas Island Rowing Club
1996–1998

Established extracurricular rowing team for high school students on Orcas Island, which included writing and submitting proposal to Orcas Island High School
Fundraising and soliciting boat donations
Finding coaches and assistants, recruiting students
Teaching beginning rowing skills

My work and volunteer experience also includes retail sales, office management, landscaping, research, and writing and editing positions with progressively greater levels of responsibility.

TEACHING EXPERIENCE

Staff Trainer, University of Washington, 2014-Present (See “Relevant Work Experience” Above)

Guest Lecturer, University of Washington, 2009, 2011

Teacher, Vutakaka Junior School, Kenya, 2009 (See “Relevant Volunteer Experience” Above)

Yoga Instructor, Yoga on 42nd Street, 8 Limbs Yoga Centers, The Healthy Bride/The Healthy Goddess, Northgate Community Center, May 2006–2008

Media Literacy Peer Educator, Seattle Alliance for Media Education, 2003–2007

Guest Lecturer, Seattle Central Community College, 2004

Teacher, Vutakaka Center, Kenya, 2004 (See “Relevant Volunteer Experience” Above)

Rowing Coach, University of Washington, March 2001–June 2001

Writing Tutor, September 1997–May 1998

CONFERENCES

Attendee, DevLearn, Las Vegas, 2014, 2015

Photographer/Reporter, Washington Sustainability in Higher Education Coalition Conference, Bellingham, 2014

Attendee, THAT Camp: The Humanities & Technology Camp, University of Washington, Seattle, 2010

Presenter, One Laptop Per Child Summit, Boston, 2009

Scholarship Recipient, Attendee, “Gathering Momentum” The National Conference for Media Reform, Free Press, St. Louis, 2005

Volunteer, “Building Connected Communities: the Power of People and Technology,” Community
Technology Centers’ Network (CTCNet), Seattle, 2004

Presenter, “Art of Resistance,” Seattle, 2004

Volunteer, National Telemedia Council International Media Literacy Video Conference, Tacoma, 2003

Attendee, Media Democracy Day, Vancouver, B.C., 2003, 2004

Volunteer, “Getting the Technology You Deserve: Community Participation in Regional Cable Franchise Policy,” Computer Professionals for Social Responsibility (CPSR), Seattle, 2003

Volunteer, Alliance for Community Media National Conference, Seattle, 2003

Organizer, Volunteer, “Shaping the Media Landscape/The Future of Media,” Federal Communications Commission Hearing on Media Deregulation, Seattle, 2003

Volunteer, “Reclaim the Media: A Community Media Convergence,” Seattle, 2002

PUBLICATIONS

I have had non-academic articles, creative works and photographs published in Bricolage, Coming Home, The Daily, The Island’s Sounder, The NAPRA Review, ParentMap.com, Till, UW Today, Washington State Recycling Association Newsletter and workz.com.

INTERNATIONAL TRAVEL

Spain, March 2014–April 2014, October 2016
Kenya, August 2009, February 2004–May 2004
Brazil, Argentina, Uruguay, January 2003
Australia, September 2001
Italy, July 2001–August 2001
South Africa, March 2001

Comments are closed